Privacy Policy

This Privacy Policy was last updated on April 22, 2022.  

This privacy policy (“Privacy Policy”) sets forth OT Marketplace and its affiliates and subsidiaries’ commitment to respecting your online privacy and recognises your need for appropriate protection and management of any Personal Information (as defined below) you share with us. The Privacy Policy applies to our Services offered by us available under the domain www.OT Marketplace.com and its related sub-domains, Platforms, services and tools, or any successor site (hereinafter referred to as the “Platform”). By visiting the Platform, you agree to be bound by the terms and conditions of this Privacy Policy. 

Please read this Privacy Policy carefully to understand OT Marketplace policies and practices regarding your information and how OT Marketplace will treat it. By accessing or using its Services and / or registering for an account with OT Marketplace, you agree to this Privacy Policy and you are consenting to OT Marketplace collection, processing, use, disclosure, retention, and protection of your personal information as described here. If you do not provide the information OT Marketplace requires, OT Marketplace may not be able to provide all of its Services to you.

IF YOU DO NOT AGREE PLEASE DO NOT USE OR ACCESS THE PLATFORM. 

The words “you” or “your” or “User” as used herein, refer to all individuals and/or entities accessing or using the Platform for any reason. The words “OT Marketplace” “we” or “us” or “our” as used herein, refer to OT Marketplace, its affiliates, its subsidiaries, and the Platform.

This Privacy Policy describes the information, as part of the normal operation of our Services that we collect from you and what may happen to that information. This Privacy Policy DOES  NOT apply to information that you provide to, or that is collected by, any third-party, such as social networks that you use in connection with our Services. OT Marketplace encourages you to consult directly with such third-parties about their privacy practices. Although this Privacy Policy may seem long, we have prepared a detailed policy because we believe you should know as much as possible about the Platform, Services and our practices so that you can make informed decisions. 

By accepting the Privacy Policy and the Terms of Use, which prescribes terms and conditions for use of the Platform or availing Services, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the terms of the Terms of Use and the terms not defined here, have their meanings ascribed to in the Terms of Use. This Privacy Policy and Terms of Use are effective upon your visit to the Platform. We encourage you to read the terms of the Privacy Policy and the Terms of Use in their entirety before you use the Platform.

  1. Your Privacy – Our Commitment 

We are extremely proud of our commitment to protect your privacy. We value your trust in us. We will work hard to earn your confidence so that you can use our services unhesitatingly. Please read the following policy to understand how your Personal Information will be treated as you make full use of our Platform. 

For the purposes of this Privacy Policy, the term “Personal Information” shall mean any information that may be used to identify you including, but not limited to: (i) first and last name, a home or other physical address and an email address or other contact information (including mobile / landline numbers), whether at work or at home; (ii) sensitive information such as your experience; (iii) any report such as a result of background check, profiling etc.; (iv) should you post a profile description or send an enquiry (the amount of information you choose to keep confidential is entirely up to your discretion; you may enter as much or as little information as you choose, except for the information which is mandatorily required); (v) such information as training assignments, opportunities you have delivered for, and (vi) reviews on your profile, if any. 

  1. Information We Collect

When you use our Platform, we collect and store your Personal Information. Our primary goal in doing so is to provide a safe, efficient and customised experience to our Users. This allows us to provide services and features that most likely meet your needs, and to customise our Platform to make your experience safer and easier. Importantly, we only collect Personal Information about you that we consider necessary for achieving this purpose.

To fully use our Platform, you will need to register using our offline registration form to set up an account (“Account“), where you may be required to provide us with your contact and identity information and other Personal Information as indicated on the forms and complete the registration process. Once you give us your Personal Information, and initiate the registration process, you are not anonymous to us. Where possible, we indicate which fields are mandatorily required and which fields are optional. We may automatically track certain information about you based upon your behaviour on our Platform. You agree that we may use such information to do internal research on our Users’ demographics, interests, and behaviour to better understand, protect and serve our Users. This information is compiled and analysed on an aggregated basis. This information may include, but not limited to, the URL that you just came from (whether this URL is on our site or not), which URL you next go to (whether this URL is on our Platform or not), your computer browser information, and your Internet Protocol (“IP”) address. 

We use data collection devices such as “cookies”on certain pages of the Platform to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. “Cookies” are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a “cookie”. We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are “session cookies”, meaning that they are automatically deleted from your hard drive at the end of a session. By accepting this Privacy Policy, you confirm  your consent to OT Marketplace use of cookies and other such technologies. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the Platform and you may be required to reenter your password more frequently during a session. 

You agree, if you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Platform, we may collect and/or store such information. 

You agree that we may collect IP addresses from all visitors to the Platform, like most Platforms. An IP address is a number that is automatically assigned to your computer when you use the Internet. We use IP addresses to help diagnose problems with our server, administer our Platform, analyse trends, track users’ movement, gather broad demographic information for aggregate use in order for us to improve the Platform, and deliver customised, personalised content. 

  1. Use of your Personal Information

You agree that we may use your Personal Information to facilitate the services you request. You agree that we may use your Personal Information and other information we obtain from your current and past activities on the Platform to: resolve queries; troubleshoot problems; measure your interest in the services provided by us, inform you about our products, services, and updates; customise your experience; detect and protect us against error, fraud and other criminal activity; enforce Terms of Use; and and as otherwise described to you at the time of collection. At times, we may look across multiple Users to identify problems or resolve disputes, and in particular we may examine your Personal Information to identify users using multiple User IDs or aliases. We may compare and review your Personal Information for errors, omissions and for accuracy.  

You agree that we may use Personal Information about you to improve our marketing and promotional efforts, to analyse site usage, improve the Platform’s content and service offerings, and customise the Platform ’s content, layout, and services. These uses improve the Platform and better tailor it to meet your needs, so as to provide you with an efficient, safe and customised experience while using the Platform.

You agree that we may use your Personal Information to contact you and deliver information to you that, in some cases, are targeted to your interests, such as targeted administrative notices, services offerings, and communications relevant to your use of the Platform . By accepting the Terms of Use and Privacy Policy, you expressly agree to receive this information. If you do not wish to receive these communications, we encourage you to opt out of the receipt of certain communications in your profile. You may make changes to your profile at any time. 

  1. Disclosure of your Personal Information

You agree and confirm that we do not rent, sell, or share Personal Information about you with other people (save with your consent) or non-affiliated companies except to provide products or Services under Terms of Use or this or  this Privacy Policy, or under the following circumstances:

(i) We use your Personal Information to facilitate the Services you request. We will share your Personal Information internally with those staff members who need it to complete your request.

(ii) to provide the Personal Information to trusted partners who work on behalf of or with us under confidentiality agreements. These entities may use your Personal Information to help us communicate with you about offers from us and our marketing partners;

(iii) to respond to summons, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims;

(iv) to share Personal Information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Terms of Use, or as otherwise required by law;

(v) to transfer Personal Information about you if we are acquired by or merged with another company. In this event, we will notify you before information about you is transferred and becomes subject to a different privacy policy; and

(vi) from time to time, to reveal general statistical information about our Platform  and visitors, such as number of visitors, number and type of services purchased, etc. Further, you agree that we may share your Personal Information with the following categories of activities with from time-to-time:

  • Advertisements

When you access the Platform  or enter Personal Information on the Platform , such information is collected by the Platform . The Personal Information is used by the Platform  in accordance with the terms of this Privacy Policy. The Platform  may also aggregate (gather up data across all Accounts) Personal Information and disclose such information in a non-personally identifiable manner to advertisers and other third parties for other marketing and promotional purposes.

  • Services offered on the Platform by third parties

There are certain services for which third parties request for information before the service is listed on the Platform . The information provided by you for such purposes is simultaneously collected by the Platform  and the respective third party. This information is utilised by the third party in accordance with its privacy policy and the terms of the offer. Because we do not control the privacy practices of these third parties, you should evaluate their practices before deciding to use their services.

  • Posting to public areas of the Platform 

Please remember that if you post any of your Personal Information in public areas of the Platform such as review, blogs, such information may be collected and used by others over whom we have no control. We are not responsible for the use made by third parties of information you post or otherwise make available in public areas of Platforms.

5. Access or change your Personal Information

You may review, correct, update or change your account information at any time. To protect your privacy and security, we will verify your identity before granting access or making changes to your Personal Information. If you have registered your profile on the Platform, your ID and Password are required in order to access your Account. You may also opt out of any future contacts from us at any time. You can contact us using the information on the Contact Us web page, at any time and do the following:

(i) See what data we have about you, if any;

(ii) Change / correct any data we have about you;

(iii) Have us delete any data we have about you; and

(iv) Express any concern you have about our use of your data.

6. Other Platforms

Our Platform  may contain links to other Platforms. Please note that when you click on one of these links, you are entering another Platform  over which the Platform  has no control and will bear no responsibility. Often these platforms require you to enter your Personal Information. We encourage you to read the privacy statements on all such platforms as their policies may differ from ours. You agree that we shall not be liable for any breach of your privacy of Personal Information or loss incurred by your use of these Platforms.

7. Compliance with the EU GDPR

The EU General Data Protection Regulation (GDPR) provide EU residents with the below rights:

  • Right to information – including contact details of the controller and the purposes for processing Personal Information;

  •  Right to erase the Personal Information (“Right to be forgotten”);

  •  Right to rectify the Personal Information;

  • Right to restrict the processing of the Personal Information;

  • Right to data portability of the Personal Information supplied to OT Marketplace by the EU resident; and

  • Right to opt-out to processing.

EU residents providing OT Marketplace Personal Information can exercise the above rights by writing to us at [email protected] or contacting us at the information provided in Section12.

8. Changes to this Privacy Policy

We reserve the right to update, change or modify this Privacy Policy at any time. The amendment to this Privacy Policy shall come to effect from the time of such update, change or modification.

9. Disclaimer

We endeavour to safeguard the user’s Personal Information to ensure that the same is kept private. However, we cannot guarantee the security of the user’s Personal Information. Unauthorised entry or use, hardware or software failure, and other factors, may compromise the security of the user’s Personal Information at any time. We shall not be liable for any loss or damage sustained by reason of any disclosure (inadvertent or otherwise) of any Personal Information concerning the User’s account and/or information relating to or regarding online transactions using credit cards/debit cards and/or their verification process and particulars nor for any error, omission or inaccuracy with respect to any information so disclosed and used. 

Phishing 

Identity theft and the practice currently known as “phishing” are of great concern to us. Safeguarding information to help protect you from identity theft is a priority for us. We do not and will not, at any time, request your credit or debit card information, bank account numbers, PIN numbers or passwords in a non-secure, or unsolicited e-mail or telephone communication. Please refrain from providing such information through any non-secure medium

10. Governing Law and Dispute Resolution

This Privacy Policy and Terms of Use shall be governed by and constructed in accordance with the laws of India only without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts of Bangalore, India.

11. Assignability

We may assign any of our responsibilities/obligations to any other person without notice to the User, at its sole discretion. However, you shall not assign, sub-licence or otherwise transfer any of your rights or obligations under this Privacy Policy to any other party, unless a written consent is taken from us.

12. Contacting the Platform 

In accordance with the Information Technology Act, 2000 and rules made thereunder, the name and contact details of the Grievance Officer are as under:

Name: Brij Mohan Singh

Email Id: [email protected]

In the event you have any complaints about the Platform , its contents or anything related thereto or if you wish to make a complaint regarding any violation of the provisions of the Privacy Policy, you may send a written complaint to the Grievance

Officer, who shall redress the complaint within one (1) month.

13. Controller Details

In accordance with the European Union General Data Protection Regulations, the name and contact details of the controller are as under:

Name of Controller – 

Email: [email protected]

In the event you have any complaints about the Platform, its contents or anything related thereto or if you wish to make a complaint regarding any violation of the provisions of the Privacy Policy, you may send us a written complaint.

Terms & Conditions

Preamble  
These “Platform Terms and Conditions” constitute a legally binding Agreement (“Agreement”) between you and OT Marketplace and govern your access to and use of the OT Marketplace Platform. When these Terms and Conditions mention “OT Marketplace,” “OT Marketplace Platform” “We,” “Us,” or “Our,” they refer to Theseus Technologies Private Limited having its registered address at AJR Pride, 2nd Floor, 27th Main Rd, PWD Quarters, 1st Sector, HSR Layout, Bengaluru, Karnataka 560102 being the entity that engages with You and manages the OT Marketplace Platform that facilitates Your transaction. “You” and “Your” refer to someone legally or contractually associated with, or acting on behalf of a Buyer. We refer to ‘Parties’ when clauses are applicable to both You and Us.Thanks for choosing OT Marketplace (“OT Marketplace,” “we,” “us,” “our”). OT Marketplace is a managed marketplace which provides personalized training services with the help of data and artificial intelligence  for training needs and other services that may be developed from time to time. By signing up or otherwise using any of these OT Marketplace services, including all associated features and functionalities, Platform,  platform and user interfaces, as well as all content and software applications associated with our services (collectively, the “OT Marketplace Service” or “Service”), or accessing any Training Products i.e. (Coaching, Assessment, Training) , pricing schedule or other content or material that is made available through the Service (the “Content”) you are entering into a binding contract with OT Marketplace. Our Platform provides users with access to compiled Training product information and related sources i.e. assessments, case-studies, etc. Such information is provided on an As Is basis and we assume no liability for the accuracy or completeness or use or non-obsolescence of such information. We shall not be liable to update or ensure continuity of such information contained on the Platform. From time to time the Platform may also include links to other Platforms. These links are provided for user convenience to provide further information. They do not signify that we endorse the Platform(s). We have no responsibility for the content of the linked Platform(s). You may not create a link to the Platform from another Platform or document without OT Marketplace prior written consent.The Policies include terms regarding policyautomatic renewals, limitations of liability, privacy, waivers, and resolution of dispute. If you wish to review the terms, the current effective version of the Policies can be found on OT Marketplace Platform. You acknowledge that you have read and understood the User Policy, accept this policy, and agree to be bound by them. If you don’t agree with (or cannot comply with) the Agreements, then you may not use the OT Marketplace Service or access any Content. In order to use the OT Marketplace Service and access any Content, you need to (1) be 18 years or older, (2) have the power to enter a binding contract with us and not be barred from doing so under any applicable laws. You also promise that any registration information that you submit to OT Marketplace is true, accurate, and complete, and you agree to keep it that way at all times. 
Changes to the Agreements The use of the OT Marketplace platform will be subject to the most current version posted on the platform at the time of Your use. Occasionally we may make changes to this policy. We make material changes to the policies, so please check back regularly for updates and changes. When we make changes to these Terms that affect your rights, we will post the revised Terms and  notify you via email. Capitalized terms used below but not defined in this policy have the meaning set forth in the User Terms of Service. Please therefore make sure you read any such notice carefully. If you do not wish to continue using the Service under the new version of the Agreements, you may terminate your account by contacting us.  Service  You can find a description of our Service options on our Platform, and we will explain which Service options are available to you when you create an OT Marketplace account. The fee on the platform is the final fee payable by the user and includes our margin as well. The cost of Labs (e.g. AWS Cloud Lab or Hardware Equipment needed for training) and Logistics (e.g. training venue, props) is specific to the course and billed on actuals. The same is indicated at the time of (training) booking.We may offer special promotional plans, memberships, or services, including offerings of third-party services in conjunction. We are not responsible for the products and services provided by such third parties. We reserve the right to modify, terminate or otherwise amend our offered plans and promotional offerings at any time in accordance with these Terms. 
Using our service
OT Marketplace provides these policies so that you are aware of the terms that apply to your use of the Platform/Services. You acknowledge that OT Marketplace has given you a reasonable opportunity to review these Terms and that you have agreed to them. The OT Marketplace service and the content are the property of OT Marketplace. The Services are for user purposes, as OT Marketplace is intended for use by businesses and organizations. We grant you limited, non-exclusive, revocable permission to make use of the OT Marketplace Service, and limited, non-exclusive, revocable permission to make commercial use of the Content (collectively, “Access”).  This Access shall remain in effect until and unless terminated by you or OT Marketplace. You agree that you are using the OT Marketplace Service and Content for your internal business operations and that you will not redistribute or transfer the OT Marketplace Service or the Content.  The OT Marketplace Platform and the content are not sold or transferred to you, and OT Marketplace retains ownership of all copies of the OT Marketplace Platform and Content even after accessing your personal computers, mobile handsets, tablets, and/or other devices (“Devices’’). All OT Marketplace trademarks, service marks, trade names, logos, domain names, and any other features of the OT Marketplace brand (“OT Marketplace Brand Features’’) are the sole property of OT Marketplace. The Policies do not grant you any rights to use any OT Marketplace Brand Features whether for commercial or non-commercial use. You agree to abide by our User guidelines and not to use the OT Marketplace Service, the Content, or any part thereof in any manner not expressly permitted by the Agreements. Except for the rights expressly granted to you in the Agreements, OT Marketplace grants no right, title, or interest to you in the OT Marketplace Service or Content. 
User-Generated Content 
OT Marketplace users may post, transmit, upload, or otherwise contribute content to the Service (which may include, for example, pictures, text, messages, information, descriptions and compilations, and/or other types of content) (“User Content”). You agree that, with respect to any User Content you post on OT Marketplace, (1) you own or have the right to post such User Content, and (2) such User Content, or its use by OT Marketplace as contemplated by the Agreements, does not violate the Policies or any other rights set forth within the User guidelines, applicable law, or the intellectual property, publicity, personality, or other rights of others or imply any affiliation with or endorsement of you or your User Content by OT Marketplace or individual without express written consent from OT Marketplace or such individual or entity. OT Marketplace may, but has no obligation to, monitor, review, or edit User Content. In all cases, OT Marketplace reserves the right to remove or disable access to any User Content for any or no reason, including User Content that, in OT Marketplace sole discretion, violates the Agreement. OT Marketplace may take these actions without prior notification to you or any third party. Removal or disabling of access to User Content shall be at our sole discretion, and we do not promise to remove or disable access to any specific User Content. You are solely responsible for all User Content. OT Marketplace is not responsible for User Content nor does it endorse any opinion contained in any User Content. YOU AGREE THAT IF ANYONE BRINGS A CLAIM AGAINST OT Marketplace RELATED TO USER CONTENT THAT YOU POST, THEN, TO THE EXTENT PERMISSIBLE UNDER LOCAL LAW, YOU WILL INDEMNIFY AND HOLD OT Marketplace HARMLESS FROM AND AGAINST ALL DAMAGES, LOSSES, AND EXPENSES OF ANY KIND (INCLUDING REASONABLE ATTORNEY FEES AND COSTS) ARISING OUT OF SUCH CLAIM.
Rights you grant us 
In consideration for the rights granted to you under the Agreement, you grant us the right (1) to allow the OT Marketplace Service to use the processor, bandwidth, and storage hardware on your Device in order to facilitate the operation of the Service, (2) to provide marketing and other information to you. In any part of the OT Marketplace Service, the Content you access, including its selection and placement, may be influenced by commercial considerations, including OT Marketplace Policies with third parties. If you provide feedback, ideas or suggestions to OT Marketplace in connection with the OT Marketplace Service or Content (“Feedback”), you acknowledge that the Feedback is not confidential and you authorize OT Marketplace to use that Feedback without restriction and without payment to you. Feedback is considered a type of User Content.You grant OT Marketplace a non-exclusive, transferable, sub-licensable, royalty-free, perpetual, irrevocable, fully paid, worldwide license to use, reproduce, make available to the public (e.g. display), publish, translate, modify, create derivative works from, and distribute any of your User Content in connection with the Service through any medium, whether alone or in combination with other Content or materials, in any manner and by any means, method or technology, whether now known or hereafter created. Aside from the rights specifically granted herein, you retain ownership of all rights, including intellectual property rights, in the User Content. Where applicable and permitted under applicable law, you also agree to waive and not enforce any “moral rights” or equivalent rights, such as your right to be identified as the author of any User Content, including Feedback, and your right to object to derogatory treatment of such User Content. 
User guidelines 
The Platform/Services/Products obtains the information you provide when you download and register for the Services or products. When you register with us, you generally provide (a) your name, age, email address, location, phone number, password and your training requirements; (b) transaction-related information, such as when you make purchases, respond to any offers, or download quotation from us; (c) information you provide us when you contact us for help; (d) information you enter into our system when using the Platform/Services/products, such as while asking doubts & participating in discussions. The said information collected from the users could be categorized as “Personal Information”, “Sensitive Personal Information” and “Associated Information”. Personal Information, Sensitive Personal Information and Associated Information (each as individually defined under this Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 (the “Data Protection Rules”) shall collectively be referred to as ‘Information’ in this Policy. 
OT Marketplace respects intellectual property rights and expects you to do the same. We’ve established a few ground rules for you to follow when using the Service, to make sure OT Marketplace stays enjoyable for everyone. You must follow these rules and should encourage other users to do the same. The following is not permitted for any reason whatsoever: 

copying, redistributing, reproducing, “ripping,” recording, transferring, performing or displaying to the public, broadcasting, or making available to the public any part of the OT Marketplace Service or the Content, or otherwise making any use of the OT Marketplace Service or the Content which is not expressly permitted under the Agreement or applicable law or which otherwise infringes the intellectual property rights (such as copyright) in the OT Marketplace Service or the Content or any part of it;

  • using the OT Marketplace Service to import or copy any local files that you do not have the legal right to import or copy in this way;

  • transferring copies of cached Content from an authorized Device to any other Device via any means;

  • reverse-engineering, decompiling, disassembling, modifying, or creating derivative works of the OT Marketplace Service, Content or any part thereof except to the extent permitted by applicable law;

  • circumventing any technology used by OT Marketplace, its licensors, or any third party to protect the Content or the Service;

  • selling, renting, sublicensing or leasing of any part of the OT Marketplace Service or the Content;

  • circumventing any territorial restrictions applied by OT Marketplace or it licensors;

  • removing or altering any copyright, trademark, or other intellectual property notices contained on the Content or the Service or provided through the Service (including for the purpose of disguising or changing any indications of the ownership or source of any Content);

  • providing your password to any other person or using any other person’s username and password;

  • “crawling” the OT Marketplace Service or otherwise using any automated means (including bots, scrapers, and spiders) to view, access or collect information from OT Marketplace or the OT Marketplace Service;

  • artificially promoting Content by automated means or otherwise.

Please respect OT Marketplace, the owners of the Content, and other users of the OT Marketplace Service. Don’t engage in any activity, post any User Content, or register and/or use a username, which is or includes material that: 

  • is offensive, abusive, defamatory, pornographic, threatening, or obscene;

  • is illegal, or intended to promote or commit an illegal act of any kind, including violations of intellectual property rights, privacy rights, or proprietary rights of OT Marketplace or a third party;

  • includes your password or purposely includes any other user’s password or purposely includes personal data of third parties or is intended to solicit such personal data;

  • includes malicious content such as malware, Trojan horses, or viruses, or otherwise interferes with any user’s access to the Service;

  • is intended to or does harass or bully other users;

  • impersonates or misrepresents your affiliation with another user, person, or entity, or is otherwise fraudulent, false, deceptive, or misleading;

  • involves the transmission of unsolicited mass mailings or other forms of spam, junk mail, chain letters, or similar;

  • involves commercial or sales activities, such as advertising, promotions, contests, sweepstakes, or pyramid schemes, that are not expressly authorized by OT Marketplace;

  • links to, references, or otherwise promotes commercial products or services, except as expressly authorized by OT Marketplace;

  • interferes with or in any way disrupts the OT Marketplace Service, tampers with, breaches, or attempts to probe, scan, or test for vulnerabilities in the Service or OT Marketplace computer systems, network, usage rules, or any of OT Marketplace security components, authentication measures or any other protection measures applicable to the Service, the Content or any part thereof; or

  • Conflicts with the policy, as determined by OT Marketplace.

  • You acknowledge and agree that posting any User Content that violates these User guidelines (or that OT Marketplace reasonably believes violates these User guidelines) may result in immediate termination or suspension of your OT Marketplace account. You also agree that OT Marketplace may reclaim your username for any reason.

 Please be thoughtful about how you use the OT Marketplace Service and what you share. Remember that shared or publicly available information may be used and re-shared by other users on OT Marketplace or across the web, so please use OT Marketplace carefully and be mindful of your account settings. OT Marketplace has no responsibility for your choices to post material on the Service. Your password protects your user account, and you are solely responsible for keeping your password confidential and secure. You understand that you are responsible for all use (including any unauthorized use) of your username and password on the Service. If your username or password is lost or stolen, or if you believe there has been unauthorized access to your account by a third party, you must notify us immediately and change your password as soon as possible. 

Infringement and reporting User Content 
OT Marketplace respects the rights of intellectual property owners. If you believe that any Content infringes your intellectual property rights or other rights, If OT Marketplace is notified by a copyright holder, using the forms provided by OT Marketplace, that any Content infringes a copyright, OT Marketplace may in its sole discretion remove such Content from the Service, or take other steps that OT Marketplace deems appropriate, without prior notification to the user or other party who supplied or posted that Content. If such user or other party believes that the Content is not infringing, he or she may in certain circumstances submit a counter-notification to OT Marketplace with a request to restore the removed content, which OT Marketplace may or may not honor, in OT Marketplace sole discretion. 
Service limitations and modifications 
OT Marketplace will make reasonable efforts to keep the OT Marketplace Service operational.  Availability.  We provide an availability level for the OT Marketplace Platform of 99.5% excluding scheduled maintenance, software releases, updates required reflecting changes in relevant laws and regulatory requirements. Availability is calculated on an annualized basis. Scheduled Maintenance. OT Marketplace shall engage in Scheduled Maintenance activities, and will communicate these sessions at least 10 days in advance. Standard Support Business hours. Monday to Friday, 9.00 AM to 8:00 PM Indian standard time is considered business hours for OT Marketplace platform and for the purpose of the OT Marketplace user policy. Support Response Time. OT Marketplace shall acknowledge your incidents as reported to us and respond within the time frames specified below (“Support Response Time Requirement”). Such acknowledgement shall include any actions taken, resolution if available, and any escalation plans.  Support Level  Definition Support Response Time S0 – Critical Complete loss of PlatformFunctionality Within 8 Business Hours.S1 – UrgentPlatform is operative but degraded. Within 12 Business Hours.S2- Tolerable Platform unusable, non-critical functionality or components are affected. Within 1 Business Day.S3 – Question Includes general questions, requests for documentation or other non-critical system related issues.Within 3 Business Days. 
Help & Customer support  
OT Marketplace shall provide resolution within the time frames specified below (“Support Resolution Time Requirement”). Support Priority Definition Support resolution time S0 – Critical Any defect which prevents you from utilizing the platform.2 Business Days.S1 – UrgentA defect impacting users which can be addressed with a temporary workaround.In the Next Sprint. S2- Tolerable Defects affecting Authorized users use of the platform, with limited impact.As determined by OT Marketplace. S3 – Enhancements An enhancement to feature or functionality requested by the Customer.As determined by OT Marketplace.  For customer support with account-related and payment-related questions (“Customer Support Queries”), please send an email to [email protected]. We will use reasonable endeavors to respond to all Customer Support Queries within the above mentioned time frame.  
Term and termination 
The Policies will continue to apply to you until terminated by either party. Parties are authorized to terminate this Agreement at any time for any reason, by providing 30 days written notice. Termination will not in any way affect parties’ responsibilities to honor its obligations in terms of provisioning of Training Products and Services according to the terms of this Agreement. Upon termination, OT Marketplace will restrict or block your access to the Platform, and consequently, you will not be able to use any or specific set of features and capabilities on the OT Marketplace Platform. 
Severability, waiver and interpretation 
Unless as otherwise stated, should any provision of the Policies be held invalid or unenforceable for any reason or to any extent, such invalidity or enforceability shall not in any manner affect or render invalid or unenforceable the remaining provisions of the Agreements, and the application of that provision shall be enforced to the extent permitted by law. Any failure by OT Marketplace to enforce the Policies or any provision thereof shall not waive OT Marketplace right to do so. As used in these Terms, the words “include” and “including,” and variations thereof, will be deemed to be followed by the words “without limitation.” 
Hierarchy Unless mutually agreed to between parties, in the event of any conflict between the Terms of this Agreement and any Exhibits to these Terms that are explicitly agreed in writing, the order of precedence is as follows: (a) any OT Marketplace  Master Services Agreement that may be in place (b) any exhibits to these Terms that are explicitly agreed in writing either prior to or subsequent to setting up an account on OT Marketplace Platform; (c) OT Marketplace Platform Terms and Conditions. 
Assignment
You cannot assign or otherwise transfer your obligations under the Terms, or any right granted hereunder to any third party. The Company’s rights under the Terms are freely transferable by the Company to any third parties without the requirement of seeking your consent.
Indemnification You agree to indemnify and hold OT Marketplace harmless from and against all damages, losses, and expenses of any kind (including reasonable attorney fees and costs) arising out of or related to: (1) your breach of the Policies or any one of them; (2) any User Content you post or otherwise contribute; (3) any activity in which you engage on or through the OT Marketplace Service; and (4) your violation of any law or the rights of a third party. 
Governing Law / Jurisdiction The Policy shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles. Further, the Terms shall be subject to the exclusive jurisdiction of the competent courts located in Bangalore, Karnataka and you hereby accede to and accept the jurisdiction of such courts. 
Contact us 
We make all best endeavors to provide you with a pleasant experience. In the unlikely event that you face any issues, please contact us at [email protected]
Refunds
Our refund policy is applicable to all services and products acquired through OT Marketplace, including but not limited to, training sessions, LMS purchases, and content subscriptions.
Refund Process
To request a refund, please contact our support team at [email protected]. Include your order number, purchase details, and reason for the refund request. Refund requests should be made within [number] days of the purchase date.
Processing Time
Refunds are processed within 30 business days of the request approval. The funds will be credited back to the original method of payment. Please note that processing times can vary depending on the payment provider.
Changes to refund Policy
OT Marketplace reserves the right to modify this refund policy at any time. Any changes will be effective immediately upon posting the updated policy on our website.For further questions or concerns regarding our refund policy, please contact us at legal@ot,market.

Terms & Conditions


Preamble  
These “Platform Terms and Conditions” constitute a legally binding Agreement (“Agreement”) between you and OT Marketplace and govern your access to and use of the OT Marketplace Platform. When these Terms and Conditions mention “OT Marketplace,” “OT Marketplace Platform” “We,” “Us,” or “Our,” they refer to Theseus Technologies Private Limited having its registered address at AJR Pride, 2nd Floor, 27th Main Rd, PWD Quarters, 1st Sector, HSR Layout, Bengaluru, Karnataka 560102 being the entity that engages with You and manages the OT Marketplace Platform that facilitates Your transaction. “You” and “Your” refer to someone legally or contractually associated with, or acting on behalf of a Buyer. We refer to ‘Parties’ when clauses are applicable to both You and Us.Thanks for choosing OT Marketplace (“OT Marketplace,” “we,” “us,” “our”). OT Marketplace is a managed marketplace which provides personalized training services with the help of data and artificial intelligence  for training needs and other services that may be developed from time to time. By signing up or otherwise using any of these OT Marketplace services, including all associated features and functionalities, Platform,  platform and user interfaces, as well as all content and software applications associated with our services (collectively, the “OT Marketplace Service” or “Service”), or accessing any Training Products i.e. (Coaching, Assessment, Training) , pricing schedule or other content or material that is made available through the Service (the “Content”) you are entering into a binding contract with OT Marketplace. Our Platform provides users with access to compiled Training product information and related sources i.e. assessments, case-studies, etc. Such information is provided on an As Is basis and we assume no liability for the accuracy or completeness or use or non-obsolescence of such information. We shall not be liable to update or ensure continuity of such information contained on the Platform. From time to time the Platform may also include links to other Platforms. These links are provided for user convenience to provide further information. They do not signify that we endorse the Platform(s). We have no responsibility for the content of the linked Platform(s). You may not create a link to the Platform from another Platform or document without OT Marketplace prior written consent.The Policies include terms regarding policyautomatic renewals, limitations of liability, privacy, waivers, and resolution of dispute. If you wish to review the terms, the current effective version of the Policies can be found on OT Marketplace Platform. You acknowledge that you have read and understood the User Policy, accept this policy, and agree to be bound by them. If you don’t agree with (or cannot comply with) the Agreements, then you may not use the OT Marketplace Service or access any Content. In order to use the OT Marketplace Service and access any Content, you need to (1) be 18 years or older, (2) have the power to enter a binding contract with us and not be barred from doing so under any applicable laws. You also promise that any registration information that you submit to OT Marketplace is true, accurate, and complete, and you agree to keep it that way at all times. 
Changes to the Agreements The use of the OT Marketplace platform will be subject to the most current version posted on the platform at the time of Your use. Occasionally we may make changes to this policy. We make material changes to the policies, so please check back regularly for updates and changes. When we make changes to these Terms that affect your rights, we will post the revised Terms and  notify you via email. Capitalized terms used below but not defined in this policy have the meaning set forth in the User Terms of Service. Please therefore make sure you read any such notice carefully. If you do not wish to continue using the Service under the new version of the Agreements, you may terminate your account by contacting us.  Service  You can find a description of our Service options on our Platform, and we will explain which Service options are available to you when you create an OT Marketplace account. The fee on the platform is the final fee payable by the user and includes our margin as well. The cost of Labs (e.g. AWS Cloud Lab or Hardware Equipment needed for training) and Logistics (e.g. training venue, props) is specific to the course and billed on actuals. The same is indicated at the time of (training) booking.We may offer special promotional plans, memberships, or services, including offerings of third-party services in conjunction. We are not responsible for the products and services provided by such third parties. We reserve the right to modify, terminate or otherwise amend our offered plans and promotional offerings at any time in accordance with these Terms. 
Using our service
OT Marketplace provides these policies so that you are aware of the terms that apply to your use of the Platform/Services. You acknowledge that OT Marketplace has given you a reasonable opportunity to review these Terms and that you have agreed to them. The OT Marketplace service and the content are the property of OT Marketplace. The Services are for user purposes, as OT Marketplace is intended for use by businesses and organizations. We grant you limited, non-exclusive, revocable permission to make use of the OT Marketplace Service, and limited, non-exclusive, revocable permission to make commercial use of the Content (collectively, “Access”).  This Access shall remain in effect until and unless terminated by you or OT Marketplace. You agree that you are using the OT Marketplace Service and Content for your internal business operations and that you will not redistribute or transfer the OT Marketplace Service or the Content.  The OT Marketplace Platform and the content are not sold or transferred to you, and OT Marketplace retains ownership of all copies of the OT Marketplace Platform and Content even after accessing your personal computers, mobile handsets, tablets, and/or other devices (“Devices’’). All OT Marketplace trademarks, service marks, trade names, logos, domain names, and any other features of the OT Marketplace brand (“OT Marketplace Brand Features’’) are the sole property of OT Marketplace. The Policies do not grant you any rights to use any OT Marketplace Brand Features whether for commercial or non-commercial use. You agree to abide by our User guidelines and not to use the OT Marketplace Service, the Content, or any part thereof in any manner not expressly permitted by the Agreements. Except for the rights expressly granted to you in the Agreements, OT Marketplace grants no right, title, or interest to you in the OT Marketplace Service or Content. 
User-Generated Content 
OT Marketplace users may post, transmit, upload, or otherwise contribute content to the Service (which may include, for example, pictures, text, messages, information, descriptions and compilations, and/or other types of content) (“User Content”). You agree that, with respect to any User Content you post on OT Marketplace, (1) you own or have the right to post such User Content, and (2) such User Content, or its use by OT Marketplace as contemplated by the Agreements, does not violate the Policies or any other rights set forth within the User guidelines, applicable law, or the intellectual property, publicity, personality, or other rights of others or imply any affiliation with or endorsement of you or your User Content by OT Marketplace or individual without express written consent from OT Marketplace or such individual or entity. OT Marketplace may, but has no obligation to, monitor, review, or edit User Content. In all cases, OT Marketplace reserves the right to remove or disable access to any User Content for any or no reason, including User Content that, in OT Marketplace sole discretion, violates the Agreement. OT Marketplace may take these actions without prior notification to you or any third party. Removal or disabling of access to User Content shall be at our sole discretion, and we do not promise to remove or disable access to any specific User Content. You are solely responsible for all User Content. OT Marketplace is not responsible for User Content nor does it endorse any opinion contained in any User Content. YOU AGREE THAT IF ANYONE BRINGS A CLAIM AGAINST OT Marketplace RELATED TO USER CONTENT THAT YOU POST, THEN, TO THE EXTENT PERMISSIBLE UNDER LOCAL LAW, YOU WILL INDEMNIFY AND HOLD OT Marketplace HARMLESS FROM AND AGAINST ALL DAMAGES, LOSSES, AND EXPENSES OF ANY KIND (INCLUDING REASONABLE ATTORNEY FEES AND COSTS) ARISING OUT OF SUCH CLAIM.
Rights you grant us 
In consideration for the rights granted to you under the Agreement, you grant us the right (1) to allow the OT Marketplace Service to use the processor, bandwidth, and storage hardware on your Device in order to facilitate the operation of the Service, (2) to provide marketing and other information to you. In any part of the OT Marketplace Service, the Content you access, including its selection and placement, may be influenced by commercial considerations, including OT Marketplace Policies with third parties. If you provide feedback, ideas or suggestions to OT Marketplace in connection with the OT Marketplace Service or Content (“Feedback”), you acknowledge that the Feedback is not confidential and you authorize OT Marketplace to use that Feedback without restriction and without payment to you. Feedback is considered a type of User Content.You grant OT Marketplace a non-exclusive, transferable, sub-licensable, royalty-free, perpetual, irrevocable, fully paid, worldwide license to use, reproduce, make available to the public (e.g. display), publish, translate, modify, create derivative works from, and distribute any of your User Content in connection with the Service through any medium, whether alone or in combination with other Content or materials, in any manner and by any means, method or technology, whether now known or hereafter created. Aside from the rights specifically granted herein, you retain ownership of all rights, including intellectual property rights, in the User Content. Where applicable and permitted under applicable law, you also agree to waive and not enforce any “moral rights” or equivalent rights, such as your right to be identified as the author of any User Content, including Feedback, and your right to object to derogatory treatment of such User Content. 
User guidelines 
The Platform/Services/Products obtains the information you provide when you download and register for the Services or products. When you register with us, you generally provide (a) your name, age, email address, location, phone number, password and your training requirements; (b) transaction-related information, such as when you make purchases, respond to any offers, or download quotation from us; (c) information you provide us when you contact us for help; (d) information you enter into our system when using the Platform/Services/products, such as while asking doubts & participating in discussions. The said information collected from the users could be categorized as “Personal Information”, “Sensitive Personal Information” and “Associated Information”. Personal Information, Sensitive Personal Information and Associated Information (each as individually defined under this Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 (the “Data Protection Rules”) shall collectively be referred to as ‘Information’ in this Policy. 
OT Marketplace respects intellectual property rights and expects you to do the same. We’ve established a few ground rules for you to follow when using the Service, to make sure OT Marketplace stays enjoyable for everyone. You must follow these rules and should encourage other users to do the same. The following is not permitted for any reason whatsoever: 

copying, redistributing, reproducing, “ripping,” recording, transferring, performing or displaying to the public, broadcasting, or making available to the public any part of the OT Marketplace Service or the Content, or otherwise making any use of the OT Marketplace Service or the Content which is not expressly permitted under the Agreement or applicable law or which otherwise infringes the intellectual property rights (such as copyright) in the OT Marketplace Service or the Content or any part of it;

  • using the OT Marketplace Service to import or copy any local files that you do not have the legal right to import or copy in this way;

  • transferring copies of cached Content from an authorized Device to any other Device via any means;

  • reverse-engineering, decompiling, disassembling, modifying, or creating derivative works of the OT Marketplace Service, Content or any part thereof except to the extent permitted by applicable law;

  • circumventing any technology used by OT Marketplace, its licensors, or any third party to protect the Content or the Service;

  • selling, renting, sublicensing or leasing of any part of the OT Marketplace Service or the Content;

  • circumventing any territorial restrictions applied by OT Marketplace or it licensors;

  • removing or altering any copyright, trademark, or other intellectual property notices contained on the Content or the Service or provided through the Service (including for the purpose of disguising or changing any indications of the ownership or source of any Content);

  • providing your password to any other person or using any other person’s username and password;

  • “crawling” the OT Marketplace Service or otherwise using any automated means (including bots, scrapers, and spiders) to view, access or collect information from OT Marketplace or the OT Marketplace Service;

  • artificially promoting Content by automated means or otherwise.

Please respect OT Marketplace, the owners of the Content, and other users of the OT Marketplace Service. Don’t engage in any activity, post any User Content, or register and/or use a username, which is or includes material that: 

  • is offensive, abusive, defamatory, pornographic, threatening, or obscene;

  • is illegal, or intended to promote or commit an illegal act of any kind, including violations of intellectual property rights, privacy rights, or proprietary rights of OT Marketplace or a third party;

  • includes your password or purposely includes any other user’s password or purposely includes personal data of third parties or is intended to solicit such personal data;

  • includes malicious content such as malware, Trojan horses, or viruses, or otherwise interferes with any user’s access to the Service;

  • is intended to or does harass or bully other users;

  • impersonates or misrepresents your affiliation with another user, person, or entity, or is otherwise fraudulent, false, deceptive, or misleading;

  • involves the transmission of unsolicited mass mailings or other forms of spam, junk mail, chain letters, or similar;

  • involves commercial or sales activities, such as advertising, promotions, contests, sweepstakes, or pyramid schemes, that are not expressly authorized by OT Marketplace;

  • links to, references, or otherwise promotes commercial products or services, except as expressly authorized by OT Marketplace;

  • interferes with or in any way disrupts the OT Marketplace Service, tampers with, breaches, or attempts to probe, scan, or test for vulnerabilities in the Service or OT Marketplace computer systems, network, usage rules, or any of OT Marketplace security components, authentication measures or any other protection measures applicable to the Service, the Content or any part thereof; or

  • Conflicts with the policy, as determined by OT Marketplace.

  • You acknowledge and agree that posting any User Content that violates these User guidelines (or that OT Marketplace reasonably believes violates these User guidelines) may result in immediate termination or suspension of your OT Marketplace account. You also agree that OT Marketplace may reclaim your username for any reason.

 Please be thoughtful about how you use the OT Marketplace Service and what you share. Remember that shared or publicly available information may be used and re-shared by other users on OT Marketplace or across the web, so please use OT Marketplace carefully and be mindful of your account settings. OT Marketplace has no responsibility for your choices to post material on the Service. Your password protects your user account, and you are solely responsible for keeping your password confidential and secure. You understand that you are responsible for all use (including any unauthorized use) of your username and password on the Service. If your username or password is lost or stolen, or if you believe there has been unauthorized access to your account by a third party, you must notify us immediately and change your password as soon as possible. 

Infringement and reporting User Content 
OT Marketplace respects the rights of intellectual property owners. If you believe that any Content infringes your intellectual property rights or other rights, If OT Marketplace is notified by a copyright holder, using the forms provided by OT Marketplace, that any Content infringes a copyright, OT Marketplace may in its sole discretion remove such Content from the Service, or take other steps that OT Marketplace deems appropriate, without prior notification to the user or other party who supplied or posted that Content. If such user or other party believes that the Content is not infringing, he or she may in certain circumstances submit a counter-notification to OT Marketplace with a request to restore the removed content, which OT Marketplace may or may not honor, in OT Marketplace sole discretion. 
Service limitations and modifications 
OT Marketplace will make reasonable efforts to keep the OT Marketplace Service operational.  Availability.  We provide an availability level for the OT Marketplace Platform of 99.5% excluding scheduled maintenance, software releases, updates required reflecting changes in relevant laws and regulatory requirements. Availability is calculated on an annualized basis. Scheduled Maintenance. OT Marketplace shall engage in Scheduled Maintenance activities, and will communicate these sessions at least 10 days in advance. Standard Support Business hours. Monday to Friday, 9.00 AM to 8:00 PM Indian standard time is considered business hours for OT Marketplace platform and for the purpose of the OT Marketplace user policy. Support Response Time. OT Marketplace shall acknowledge your incidents as reported to us and respond within the time frames specified below (“Support Response Time Requirement”). Such acknowledgement shall include any actions taken, resolution if available, and any escalation plans.  Support Level  Definition Support Response Time S0 – Critical Complete loss of PlatformFunctionality Within 8 Business Hours.S1 – UrgentPlatform is operative but degraded. Within 12 Business Hours.S2- Tolerable Platform unusable, non-critical functionality or components are affected. Within 1 Business Day.S3 – Question Includes general questions, requests for documentation or other non-critical system related issues.Within 3 Business Days. 
Help & Customer support  
OT Marketplace shall provide resolution within the time frames specified below (“Support Resolution Time Requirement”). Support Priority Definition Support resolution time S0 – Critical Any defect which prevents you from utilizing the platform.2 Business Days.S1 – UrgentA defect impacting users which can be addressed with a temporary workaround.In the Next Sprint. S2- Tolerable Defects affecting Authorized users use of the platform, with limited impact.As determined by OT Marketplace. S3 – Enhancements An enhancement to feature or functionality requested by the Customer.As determined by OT Marketplace.  For customer support with account-related and payment-related questions (“Customer Support Queries”), please send an email to [email protected]. We will use reasonable endeavors to respond to all Customer Support Queries within the above mentioned time frame.  
Term and termination 
The Policies will continue to apply to you until terminated by either party. Parties are authorized to terminate this Agreement at any time for any reason, by providing 30 days written notice. Termination will not in any way affect parties’ responsibilities to honor its obligations in terms of provisioning of Training Products and Services according to the terms of this Agreement. Upon termination, OT Marketplace will restrict or block your access to the Platform, and consequently, you will not be able to use any or specific set of features and capabilities on the OT Marketplace Platform. 
Severability, waiver and interpretation 
Unless as otherwise stated, should any provision of the Policies be held invalid or unenforceable for any reason or to any extent, such invalidity or enforceability shall not in any manner affect or render invalid or unenforceable the remaining provisions of the Agreements, and the application of that provision shall be enforced to the extent permitted by law. Any failure by OT Marketplace to enforce the Policies or any provision thereof shall not waive OT Marketplace right to do so. As used in these Terms, the words “include” and “including,” and variations thereof, will be deemed to be followed by the words “without limitation.” 
Hierarchy Unless mutually agreed to between parties, in the event of any conflict between the Terms of this Agreement and any Exhibits to these Terms that are explicitly agreed in writing, the order of precedence is as follows: (a) any OT Marketplace  Master Services Agreement that may be in place (b) any exhibits to these Terms that are explicitly agreed in writing either prior to or subsequent to setting up an account on OT Marketplace Platform; (c) OT Marketplace Platform Terms and Conditions. 
Assignment
You cannot assign or otherwise transfer your obligations under the Terms, or any right granted hereunder to any third party. The Company’s rights under the Terms are freely transferable by the Company to any third parties without the requirement of seeking your consent.
Indemnification You agree to indemnify and hold OT Marketplace harmless from and against all damages, losses, and expenses of any kind (including reasonable attorney fees and costs) arising out of or related to: (1) your breach of the Policies or any one of them; (2) any User Content you post or otherwise contribute; (3) any activity in which you engage on or through the OT Marketplace Service; and (4) your violation of any law or the rights of a third party. 
Governing Law / Jurisdiction The Policy shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles. Further, the Terms shall be subject to the exclusive jurisdiction of the competent courts located in Bangalore, Karnataka and you hereby accede to and accept the jurisdiction of such courts. 
Contact us 
We make all best endeavors to provide you with a pleasant experience. In the unlikely event that you face any issues, please contact us at [email protected]
Refunds
Our refund policy is applicable to all services and products acquired through OT Marketplace, including but not limited to, training sessions, LMS purchases, and content subscriptions.
Refund Process
To request a refund, please contact our support team at [email protected]. Include your order number, purchase details, and reason for the refund request. Refund requests should be made within [number] days of the purchase date.
Processing Time
Refunds are processed within 30 business days of the request approval. The funds will be credited back to the original method of payment. Please note that processing times can vary depending on the payment provider.
Changes to refund Policy
OT Marketplace reserves the right to modify this refund policy at any time. Any changes will be effective immediately upon posting the updated policy on our website.For further questions or concerns regarding our refund policy, please contact us at legal@ot,market.

Terms & Conditions


Preamble  
These “Platform Terms and Conditions” constitute a legally binding Agreement (“Agreement”) between you and OT Marketplace and govern your access to and use of the OT Marketplace Platform. When these Terms and Conditions mention “OT Marketplace,” “OT Marketplace Platform” “We,” “Us,” or “Our,” they refer to Theseus Technologies Private Limited having its registered address at AJR Pride, 2nd Floor, 27th Main Rd, PWD Quarters, 1st Sector, HSR Layout, Bengaluru, Karnataka 560102 being the entity that engages with You and manages the OT Marketplace Platform that facilitates Your transaction. “You” and “Your” refer to someone legally or contractually associated with, or acting on behalf of a Buyer. We refer to ‘Parties’ when clauses are applicable to both You and Us.Thanks for choosing OT Marketplace (“OT Marketplace,” “we,” “us,” “our”). OT Marketplace is a managed marketplace which provides personalized training services with the help of data and artificial intelligence  for training needs and other services that may be developed from time to time. By signing up or otherwise using any of these OT Marketplace services, including all associated features and functionalities, Platform,  platform and user interfaces, as well as all content and software applications associated with our services (collectively, the “OT Marketplace Service” or “Service”), or accessing any Training Products i.e. (Coaching, Assessment, Training) , pricing schedule or other content or material that is made available through the Service (the “Content”) you are entering into a binding contract with OT Marketplace. Our Platform provides users with access to compiled Training product information and related sources i.e. assessments, case-studies, etc. Such information is provided on an As Is basis and we assume no liability for the accuracy or completeness or use or non-obsolescence of such information. We shall not be liable to update or ensure continuity of such information contained on the Platform. From time to time the Platform may also include links to other Platforms. These links are provided for user convenience to provide further information. They do not signify that we endorse the Platform(s). We have no responsibility for the content of the linked Platform(s). You may not create a link to the Platform from another Platform or document without OT Marketplace prior written consent.The Policies include terms regarding policyautomatic renewals, limitations of liability, privacy, waivers, and resolution of dispute. If you wish to review the terms, the current effective version of the Policies can be found on OT Marketplace Platform. You acknowledge that you have read and understood the User Policy, accept this policy, and agree to be bound by them. If you don’t agree with (or cannot comply with) the Agreements, then you may not use the OT Marketplace Service or access any Content. In order to use the OT Marketplace Service and access any Content, you need to (1) be 18 years or older, (2) have the power to enter a binding contract with us and not be barred from doing so under any applicable laws. You also promise that any registration information that you submit to OT Marketplace is true, accurate, and complete, and you agree to keep it that way at all times. 
Changes to the Agreements The use of the OT Marketplace platform will be subject to the most current version posted on the platform at the time of Your use. Occasionally we may make changes to this policy. We make material changes to the policies, so please check back regularly for updates and changes. When we make changes to these Terms that affect your rights, we will post the revised Terms and  notify you via email. Capitalized terms used below but not defined in this policy have the meaning set forth in the User Terms of Service. Please therefore make sure you read any such notice carefully. If you do not wish to continue using the Service under the new version of the Agreements, you may terminate your account by contacting us.  Service  You can find a description of our Service options on our Platform, and we will explain which Service options are available to you when you create an OT Marketplace account. The fee on the platform is the final fee payable by the user and includes our margin as well. The cost of Labs (e.g. AWS Cloud Lab or Hardware Equipment needed for training) and Logistics (e.g. training venue, props) is specific to the course and billed on actuals. The same is indicated at the time of (training) booking.We may offer special promotional plans, memberships, or services, including offerings of third-party services in conjunction. We are not responsible for the products and services provided by such third parties. We reserve the right to modify, terminate or otherwise amend our offered plans and promotional offerings at any time in accordance with these Terms. 
Using our service
OT Marketplace provides these policies so that you are aware of the terms that apply to your use of the Platform/Services. You acknowledge that OT Marketplace has given you a reasonable opportunity to review these Terms and that you have agreed to them. The OT Marketplace service and the content are the property of OT Marketplace. The Services are for user purposes, as OT Marketplace is intended for use by businesses and organizations. We grant you limited, non-exclusive, revocable permission to make use of the OT Marketplace Service, and limited, non-exclusive, revocable permission to make commercial use of the Content (collectively, “Access”).  This Access shall remain in effect until and unless terminated by you or OT Marketplace. You agree that you are using the OT Marketplace Service and Content for your internal business operations and that you will not redistribute or transfer the OT Marketplace Service or the Content.  The OT Marketplace Platform and the content are not sold or transferred to you, and OT Marketplace retains ownership of all copies of the OT Marketplace Platform and Content even after accessing your personal computers, mobile handsets, tablets, and/or other devices (“Devices’’). All OT Marketplace trademarks, service marks, trade names, logos, domain names, and any other features of the OT Marketplace brand (“OT Marketplace Brand Features’’) are the sole property of OT Marketplace. The Policies do not grant you any rights to use any OT Marketplace Brand Features whether for commercial or non-commercial use. You agree to abide by our User guidelines and not to use the OT Marketplace Service, the Content, or any part thereof in any manner not expressly permitted by the Agreements. Except for the rights expressly granted to you in the Agreements, OT Marketplace grants no right, title, or interest to you in the OT Marketplace Service or Content. 
User-Generated Content 
OT Marketplace users may post, transmit, upload, or otherwise contribute content to the Service (which may include, for example, pictures, text, messages, information, descriptions and compilations, and/or other types of content) (“User Content”). You agree that, with respect to any User Content you post on OT Marketplace, (1) you own or have the right to post such User Content, and (2) such User Content, or its use by OT Marketplace as contemplated by the Agreements, does not violate the Policies or any other rights set forth within the User guidelines, applicable law, or the intellectual property, publicity, personality, or other rights of others or imply any affiliation with or endorsement of you or your User Content by OT Marketplace or individual without express written consent from OT Marketplace or such individual or entity. OT Marketplace may, but has no obligation to, monitor, review, or edit User Content. In all cases, OT Marketplace reserves the right to remove or disable access to any User Content for any or no reason, including User Content that, in OT Marketplace sole discretion, violates the Agreement. OT Marketplace may take these actions without prior notification to you or any third party. Removal or disabling of access to User Content shall be at our sole discretion, and we do not promise to remove or disable access to any specific User Content. You are solely responsible for all User Content. OT Marketplace is not responsible for User Content nor does it endorse any opinion contained in any User Content. YOU AGREE THAT IF ANYONE BRINGS A CLAIM AGAINST OT Marketplace RELATED TO USER CONTENT THAT YOU POST, THEN, TO THE EXTENT PERMISSIBLE UNDER LOCAL LAW, YOU WILL INDEMNIFY AND HOLD OT Marketplace HARMLESS FROM AND AGAINST ALL DAMAGES, LOSSES, AND EXPENSES OF ANY KIND (INCLUDING REASONABLE ATTORNEY FEES AND COSTS) ARISING OUT OF SUCH CLAIM.
Rights you grant us 
In consideration for the rights granted to you under the Agreement, you grant us the right (1) to allow the OT Marketplace Service to use the processor, bandwidth, and storage hardware on your Device in order to facilitate the operation of the Service, (2) to provide marketing and other information to you. In any part of the OT Marketplace Service, the Content you access, including its selection and placement, may be influenced by commercial considerations, including OT Marketplace Policies with third parties. If you provide feedback, ideas or suggestions to OT Marketplace in connection with the OT Marketplace Service or Content (“Feedback”), you acknowledge that the Feedback is not confidential and you authorize OT Marketplace to use that Feedback without restriction and without payment to you. Feedback is considered a type of User Content.You grant OT Marketplace a non-exclusive, transferable, sub-licensable, royalty-free, perpetual, irrevocable, fully paid, worldwide license to use, reproduce, make available to the public (e.g. display), publish, translate, modify, create derivative works from, and distribute any of your User Content in connection with the Service through any medium, whether alone or in combination with other Content or materials, in any manner and by any means, method or technology, whether now known or hereafter created. Aside from the rights specifically granted herein, you retain ownership of all rights, including intellectual property rights, in the User Content. Where applicable and permitted under applicable law, you also agree to waive and not enforce any “moral rights” or equivalent rights, such as your right to be identified as the author of any User Content, including Feedback, and your right to object to derogatory treatment of such User Content. 
User guidelines 
The Platform/Services/Products obtains the information you provide when you download and register for the Services or products. When you register with us, you generally provide (a) your name, age, email address, location, phone number, password and your training requirements; (b) transaction-related information, such as when you make purchases, respond to any offers, or download quotation from us; (c) information you provide us when you contact us for help; (d) information you enter into our system when using the Platform/Services/products, such as while asking doubts & participating in discussions. The said information collected from the users could be categorized as “Personal Information”, “Sensitive Personal Information” and “Associated Information”. Personal Information, Sensitive Personal Information and Associated Information (each as individually defined under this Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 (the “Data Protection Rules”) shall collectively be referred to as ‘Information’ in this Policy. 
OT Marketplace respects intellectual property rights and expects you to do the same. We’ve established a few ground rules for you to follow when using the Service, to make sure OT Marketplace stays enjoyable for everyone. You must follow these rules and should encourage other users to do the same. The following is not permitted for any reason whatsoever: 

copying, redistributing, reproducing, “ripping,” recording, transferring, performing or displaying to the public, broadcasting, or making available to the public any part of the OT Marketplace Service or the Content, or otherwise making any use of the OT Marketplace Service or the Content which is not expressly permitted under the Agreement or applicable law or which otherwise infringes the intellectual property rights (such as copyright) in the OT Marketplace Service or the Content or any part of it;

  • using the OT Marketplace Service to import or copy any local files that you do not have the legal right to import or copy in this way;

  • transferring copies of cached Content from an authorized Device to any other Device via any means;

  • reverse-engineering, decompiling, disassembling, modifying, or creating derivative works of the OT Marketplace Service, Content or any part thereof except to the extent permitted by applicable law;

  • circumventing any technology used by OT Marketplace, its licensors, or any third party to protect the Content or the Service;

  • selling, renting, sublicensing or leasing of any part of the OT Marketplace Service or the Content;

  • circumventing any territorial restrictions applied by OT Marketplace or it licensors;

  • removing or altering any copyright, trademark, or other intellectual property notices contained on the Content or the Service or provided through the Service (including for the purpose of disguising or changing any indications of the ownership or source of any Content);

  • providing your password to any other person or using any other person’s username and password;

  • “crawling” the OT Marketplace Service or otherwise using any automated means (including bots, scrapers, and spiders) to view, access or collect information from OT Marketplace or the OT Marketplace Service;

  • artificially promoting Content by automated means or otherwise.

Please respect OT Marketplace, the owners of the Content, and other users of the OT Marketplace Service. Don’t engage in any activity, post any User Content, or register and/or use a username, which is or includes material that: 

  • is offensive, abusive, defamatory, pornographic, threatening, or obscene;

  • is illegal, or intended to promote or commit an illegal act of any kind, including violations of intellectual property rights, privacy rights, or proprietary rights of OT Marketplace or a third party;

  • includes your password or purposely includes any other user’s password or purposely includes personal data of third parties or is intended to solicit such personal data;

  • includes malicious content such as malware, Trojan horses, or viruses, or otherwise interferes with any user’s access to the Service;

  • is intended to or does harass or bully other users;

  • impersonates or misrepresents your affiliation with another user, person, or entity, or is otherwise fraudulent, false, deceptive, or misleading;

  • involves the transmission of unsolicited mass mailings or other forms of spam, junk mail, chain letters, or similar;

  • involves commercial or sales activities, such as advertising, promotions, contests, sweepstakes, or pyramid schemes, that are not expressly authorized by OT Marketplace;

  • links to, references, or otherwise promotes commercial products or services, except as expressly authorized by OT Marketplace;

  • interferes with or in any way disrupts the OT Marketplace Service, tampers with, breaches, or attempts to probe, scan, or test for vulnerabilities in the Service or OT Marketplace computer systems, network, usage rules, or any of OT Marketplace security components, authentication measures or any other protection measures applicable to the Service, the Content or any part thereof; or

  • Conflicts with the policy, as determined by OT Marketplace.

  • You acknowledge and agree that posting any User Content that violates these User guidelines (or that OT Marketplace reasonably believes violates these User guidelines) may result in immediate termination or suspension of your OT Marketplace account. You also agree that OT Marketplace may reclaim your username for any reason.

 Please be thoughtful about how you use the OT Marketplace Service and what you share. Remember that shared or publicly available information may be used and re-shared by other users on OT Marketplace or across the web, so please use OT Marketplace carefully and be mindful of your account settings. OT Marketplace has no responsibility for your choices to post material on the Service. Your password protects your user account, and you are solely responsible for keeping your password confidential and secure. You understand that you are responsible for all use (including any unauthorized use) of your username and password on the Service. If your username or password is lost or stolen, or if you believe there has been unauthorized access to your account by a third party, you must notify us immediately and change your password as soon as possible. 

Infringement and reporting User Content 
OT Marketplace respects the rights of intellectual property owners. If you believe that any Content infringes your intellectual property rights or other rights, If OT Marketplace is notified by a copyright holder, using the forms provided by OT Marketplace, that any Content infringes a copyright, OT Marketplace may in its sole discretion remove such Content from the Service, or take other steps that OT Marketplace deems appropriate, without prior notification to the user or other party who supplied or posted that Content. If such user or other party believes that the Content is not infringing, he or she may in certain circumstances submit a counter-notification to OT Marketplace with a request to restore the removed content, which OT Marketplace may or may not honor, in OT Marketplace sole discretion. 
Service limitations and modifications 
OT Marketplace will make reasonable efforts to keep the OT Marketplace Service operational.  Availability.  We provide an availability level for the OT Marketplace Platform of 99.5% excluding scheduled maintenance, software releases, updates required reflecting changes in relevant laws and regulatory requirements. Availability is calculated on an annualized basis. Scheduled Maintenance. OT Marketplace shall engage in Scheduled Maintenance activities, and will communicate these sessions at least 10 days in advance. Standard Support Business hours. Monday to Friday, 9.00 AM to 8:00 PM Indian standard time is considered business hours for OT Marketplace platform and for the purpose of the OT Marketplace user policy. Support Response Time. OT Marketplace shall acknowledge your incidents as reported to us and respond within the time frames specified below (“Support Response Time Requirement”). Such acknowledgement shall include any actions taken, resolution if available, and any escalation plans.  Support Level  Definition Support Response Time S0 – Critical Complete loss of PlatformFunctionality Within 8 Business Hours.S1 – UrgentPlatform is operative but degraded. Within 12 Business Hours.S2- Tolerable Platform unusable, non-critical functionality or components are affected. Within 1 Business Day.S3 – Question Includes general questions, requests for documentation or other non-critical system related issues.Within 3 Business Days. 
Help & Customer support  
OT Marketplace shall provide resolution within the time frames specified below (“Support Resolution Time Requirement”). Support Priority Definition Support resolution time S0 – Critical Any defect which prevents you from utilizing the platform.2 Business Days.S1 – UrgentA defect impacting users which can be addressed with a temporary workaround.In the Next Sprint. S2- Tolerable Defects affecting Authorized users use of the platform, with limited impact.As determined by OT Marketplace. S3 – Enhancements An enhancement to feature or functionality requested by the Customer.As determined by OT Marketplace.  For customer support with account-related and payment-related questions (“Customer Support Queries”), please send an email to [email protected]. We will use reasonable endeavors to respond to all Customer Support Queries within the above mentioned time frame.  
Term and termination 
The Policies will continue to apply to you until terminated by either party. Parties are authorized to terminate this Agreement at any time for any reason, by providing 30 days written notice. Termination will not in any way affect parties’ responsibilities to honor its obligations in terms of provisioning of Training Products and Services according to the terms of this Agreement. Upon termination, OT Marketplace will restrict or block your access to the Platform, and consequently, you will not be able to use any or specific set of features and capabilities on the OT Marketplace Platform. 
Severability, waiver and interpretation 
Unless as otherwise stated, should any provision of the Policies be held invalid or unenforceable for any reason or to any extent, such invalidity or enforceability shall not in any manner affect or render invalid or unenforceable the remaining provisions of the Agreements, and the application of that provision shall be enforced to the extent permitted by law. Any failure by OT Marketplace to enforce the Policies or any provision thereof shall not waive OT Marketplace right to do so. As used in these Terms, the words “include” and “including,” and variations thereof, will be deemed to be followed by the words “without limitation.” 
Hierarchy Unless mutually agreed to between parties, in the event of any conflict between the Terms of this Agreement and any Exhibits to these Terms that are explicitly agreed in writing, the order of precedence is as follows: (a) any OT Marketplace  Master Services Agreement that may be in place (b) any exhibits to these Terms that are explicitly agreed in writing either prior to or subsequent to setting up an account on OT Marketplace Platform; (c) OT Marketplace Platform Terms and Conditions. 
Assignment
You cannot assign or otherwise transfer your obligations under the Terms, or any right granted hereunder to any third party. The Company’s rights under the Terms are freely transferable by the Company to any third parties without the requirement of seeking your consent.
Indemnification You agree to indemnify and hold OT Marketplace harmless from and against all damages, losses, and expenses of any kind (including reasonable attorney fees and costs) arising out of or related to: (1) your breach of the Policies or any one of them; (2) any User Content you post or otherwise contribute; (3) any activity in which you engage on or through the OT Marketplace Service; and (4) your violation of any law or the rights of a third party. 
Governing Law / Jurisdiction The Policy shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles. Further, the Terms shall be subject to the exclusive jurisdiction of the competent courts located in Bangalore, Karnataka and you hereby accede to and accept the jurisdiction of such courts. 
Contact us 
We make all best endeavors to provide you with a pleasant experience. In the unlikely event that you face any issues, please contact us at [email protected]
Refunds
Our refund policy is applicable to all services and products acquired through OT Marketplace, including but not limited to, training sessions, LMS purchases, and content subscriptions.
Refund Process
To request a refund, please contact our support team at [email protected]. Include your order number, purchase details, and reason for the refund request. Refund requests should be made within [number] days of the purchase date.
Processing Time
Refunds are processed within 30 business days of the request approval. The funds will be credited back to the original method of payment. Please note that processing times can vary depending on the payment provider.
Changes to refund Policy
OT Marketplace reserves the right to modify this refund policy at any time. Any changes will be effective immediately upon posting the updated policy on our website.For further questions or concerns regarding our refund policy, please contact us at legal@ot,market.

AJR Pride, 3rd Floor
27th Main, Sector-1, HSR Layout,

Bengaluru, KA - 560102

Phone no.: +91-8123617991 | +91-8837709354

Logo

Products & Initiatives

© 2025 – All Rights Reserved By Theseus Technologies Pvt. Ltd.

AJR Pride, 3rd Floor
27th Main, Sector-1, HSR Layout,

Bengaluru, KA - 560102

Phone no.:

+91-8123617991

+91-8837709354

Logo

Products & Initiatives

© 2025 – All Rights Reserved By Theseus Technologies Pvt. Ltd.

AJR Pride, 3rd Floor
27th Main, Sector-1, HSR Layout,

Bengaluru, KA - 560102

Phone no.: +91-8123617991 | +91-8837709354

Logo

Products & Initiatives

© 2025 – All Rights Reserved By Theseus Technologies Pvt. Ltd.