AI-Enabled Assistant To Improve Employee Performance

OT.coach is a digital companion designed to assist employees, particularly managers, in their professional development and daily work challenges.

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Leveraging AI to bring Assistance in every part of your work.

Provides assistance by analyzing the specific needs and challenges of employees in real-time. It uses this analysis to offer personalized recommendations, advice, and resources tailored to the individual’s role and work environment.

Personalized

Provides assistance by building a unique persona for each employee. It recognizes that even employees with similar roles and responsibilities have different needs.

Aligned to Job Role

By focusing on the specific tasks, competencies, and goals relevant to those roles. It connects with various company platforms, such as HRMS and performance management systems, to gather context and provide guidance tailored to the user’s role.

Just in TIme

Provides "just-in-time" support by being readily accessible when employees face real-time challenges or need guidance. It integrates with tools like Slack and Google Chat, enabling users to seek help within their existing workflows.

Automated

Automatically gathers and analyzes data from integrated tools and platforms, tailoring guidance and recommendations to each user's context and needs. This automation ensures that employees receive timely, relevant assistance as they navigate their daily work challenges.

Contextual

OT.coach is contextual by integrating with various company data platforms to understand the specific environment and needs of employees. It pulls relevant information from these systems to provide tailored guidance based on the employee’s current tasks, goals, and challenges.

How our customers Supercharged their Employee Experience

Provided real-time AI support to address employee challenges, enhancing customer interactions in Pharma and streamlining HR workflows in Telecom by reducing turnaround times, ticket volumes, and automating responses for large-scale teams.

50+

Reps

50+

Reps

50+

Reps

+78

NPS

+78

NPS

+78

NPS

Pharma Sector

A pharmaceutical major partnered with us to leverage AI for real-time, on-field assistance to their medical representatives. The goal was to enhance their ability to handle customer objections and provide relevant information on the spot.

43%

Reduction in TAT

43%

Reduction in TAT

43%

Reduction in TAT

53%

Reduction in No. of Tickets

53%

Reduction in No. of Tickets

53%

Reduction in No. of Tickets

Telecom Sector

A leading telecom company with 50K+ employees reached us to help them optimize their HR operations by implementing an AI-powered query assistant. With a 19- member HR Ops team handling a high volume of employee inquiries, the company aimed to automate responses and streamline workflows.